Refund & Cancellation Policy | Charleston Strength Club
​Last Updated: January 24, 2026
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1. Memberships
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Monthly Memberships: Payments are non-refundable once processed. To avoid being charged for the next billing cycle, cancellation requests must be submitted at least 24 hours prior to your next bill date.
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Paid-in-Full (Monthly): Refunds for prepaid packages are generally not provided, except in cases of documented medical necessity or relocation (50+ miles from the facility).
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2. Personal Training &
Coaching​
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Cancellations: We require 24-hour notice to cancel or reschedule a session. Sessions cancelled with less than 24 hours' notice will be charged at the full rate.
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Package Expiration: expire after six weeks after fist use.
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3. Retail & Apparel​
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Unworn, unwashed apparel with tags still attached may be returned or exchanged within 14 days of purchase for a full refund or club credit. Supplements and food items are final sale.
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5. How to Request a Refund​
To request a cancellation or refund, please email chsstrengthclub@gmail.com. Please include your name and the reason for your request.